Mac password management

There are a number of ways to change your Active Directory (AD) password on a Mac. Using System Preferences is the preferred method as it causes less password sync issues with the Keychain.

This method is available on any University owned Mac that is logged on with a La Trobe staff account and is connected to the LTU network.

Note: If you are off campus, you must connect the VPN first.

Fix Keychain sync issues

If you know your old keychain password

  1. In Finder, click Go and select Utilities.
  2. Double-click Keychain Access.
  3. Select login in the upper left side of Keychain Access.
  4. Click the Edit menu and select Change Password for Keychain "login".
  5. Enter your old password for your user account in the Current Password field. This is the password you were using before your password was last reset.
  6. Enter your new password of your user account in the New Password field. This is the password you're now using to log in to your Mac.
  7. Enter the same password in the Verify field.
  8. Click OK and restart your Mac.

If you have forgotten your keychain password

Mac OS 10.11 "El Capitan" and above

  1. In Finder, click Go and select Utilities.
  2. Double-click Keychain Access.
  3. Click the Keychain Access menu and select Preferences.
  4. On the General tab, click Reset My Default Keychain.
  5. Enter your current username and password.
  6. Restart your Mac.

Mac OS 10.10 "Yosemite" and earlier

  1. In Finder, click Go and select Utilities.
  2. Double-click Keychain Access.
  3. Click the Keychain Access menu and select Preferences.
  4. On the General tab, click Reset My Default Keychain.
  5. Enter your current username and password to secure the Keychain.
  6. Click the First Aid tab.
  7. Ensure that Synchronize login keychain password with account is ticked.
  8. Restart your Mac.

How do I avoid keychain sync issues?

Next time your password expires, use the System Preferences method (below) to reset your password.

Change your password using System Preferences

  1. Click the Apple icon and select System Preferences.
  2. Open Users & Groups.
  3. Highlight your account and click Change Password.

Passwords for wireless networks, Jabber and Outlook are stored in the Keychain utility; these applications will prompt for a new password the next time they are launched.