Global Utilities

La Trobe University
Information for Staff

Albury-Wodonga campus

Computer labs

There are four computer labs located on the ground floor of Building 4. Two labs are available to students for general access during opening hours. A timetable is displayed outside the labs showing the lab bookings for teaching. Lab 2 is a teaching lab only and is not available for general access.

Semester opening hours

Monday through Thursday: 9.00am to 9.00pm
Friday: 9.00am to 4.30pm
During semester breaks, opening arrangements will be posted on the notice board, as availability during these times will vary due to maintenance requirements.

Help

The Studyhall at Bundoora can help students with passwords or for help with configuration problems relating to a number of La Trobe IT systems such as LMS (formerly WebCT), StudentOnline, Email, Oasis, and Sophos Anti-Virus. They can be contacted on 1300 786 535 or by using the free security phone outside the labs. The Studyhall has extended opening hours during semester.
ICT (Albury-Wodonga) can help with printing or computer hardware problems Monday through Friday, 9.00am to 5.00pm, by dialling 9757 on the security phone outside the labs.
During the semester, there is also a lab supervisor on duty at the desk in the print room between 5.00pm and 9.00pm Monday to Thursdays.

Rules and Regulations

Access to University computing facilities is for purposes relating to courses offered. The Rules and Regulations are for the protection of other's rights, and the equal sharing of available resources. Students can be penalised for breaching the rules which can range from temporary suspension of computer access privileges to the laying of criminal charges for malicious damage. All computer access is logged and can be traced, and the labs are under 24 hour surveillance.

New Software Request
Software changes in the Student Computer Labs can only be undertaken during pre semester and mid semester breaks, and with notice. Often there are issues with installing software in a networked environment that require trialling or software modification. To install or change versions of software in the labs, please give ICT (Albury-Wodonga) at least two full working weeks notice before semester commences. If this software is not part of the University's 'Site Licensed Software', then licensing and any associated costs, are the responsibility of the school. Unlicensed software will not be installed.Please involve ICT in any considerations of software before it is purchased or before a commitment to its use in teaching.Major maintenance of the labs will normally occur during the summer break.