Reset Password

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Reset Your Password

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For IT Staff [restricted]

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Reset Your Password Without Using The Online Utility

Pre-requisites

• You know what your existing password is.
• You are using a Windows XP or Vista computer connected to La Trobe University's network (ie the computer has an IP address of 131.172.xx.xx or 149.144.xx.xx).
• You are using a computer that is logged on with a La Trobe account.

Instructions

1. Press CTRL-ALT-DELETE. The Windows Security dialog appears.
2. Click Change Password. The Change Password dialog box appears.
3. In the Log on to box, click LTU if you are changing your staff password, or STUDENTS if you are changing your student password.
4. In the User name box, type your username.
5. In the Old Password box, type your existing password.
6. In the New Password box, type your new password.
7. In the Confirm New Password box, re-type your new password.
8. Click OK.

Note: Your password must adhere to the password complexity policy.

If you encounter difficulties using this method please contact your local IT support staff or use the online utility.