Health Sciences

School of Public Health

Chandana Unnithan

Contact Details

Email: C.Unnithan@latrobe.edu.au
Phone: (03) 9479 5721
International: +61 3 9479 5721
Fax: (03) 9479 1783
International: +61 3 9479 1783
Office: HS1-114

Qualifications

•  MBusComp (Masters by Research in Business Computing), RMIT University, Australia
•  MBA, RMIT University, Australia
•  BA, Bangalore University, India
•  Post Graduate Certificate in IT, Mumbai, India
•  Diploma in Computer Science, Mumbai, India

Interests

Chandana Unnithan joined the School of Public Health in late 2007 as a lecturer in Health Information Management and Informatics. She has had an eclectic career having spent the last 8 years as an academic within the disciplines of Information Systems and Management at RMIT University and Deakin University.

Before moving to Australia in late 1990s, she has had an international career having spent a significant time in the ICT industry, highlights being with IBM and TATAs of India. She has held varied roles from Business Analyst, to Project Manager and Knowledge Manager being involved with the successful implementation of technology and systems projects with innovative approaches in organisations.

Since moving into an academic role in 2001, she has published widely in the areas of Project Management, Information Systems management, E-commerce, E-Governance, Mobile and Communication technologies diffusion/applications and lately Health Informatics. She has special interest in the socio-cultural impact of introducing technological innovations and their impact on process enhancements. Her current research focuses on RFID applications in hospitals, evaluating their potential on improving efficiency of processes.

Research Interests

•  Radio Frequency Identification (RFID) technology in Health care.

•  Health Informatics.

•  Mobile technologies/applications in healthcare and business.

•  Diffusion and impact of communication technologies - Broadband, VoIP and telecoms.

•  Information Systems Management.

•  Project Management.

•  Change Management.

•  Electronic Governance.

•  Socio-cultural impact of innovative technologies.

•  Action Research.

Affiliations

•  Health Informatics Society of Australia (HISA).

•  Australian Institute of Management (AIM).

•  Australian Computer Society (ACS).

•  International Congress of E-Government (ICEG), India.

•  Association of Information Systems, UK.

•  Information Resources Management Association, USA.

•  Australian Human Resources Institute (AHRI) (from 1996-2000).

Publications

Journal Articles (Refereed)

1. Fraunholz B, Unnithan C (2007) Potential future of telemedicine - a preliminary evaluation through innovation diffusion lens, Special Issue on 'The future technology in healthcare', International Journal of Healthcare Technology and Management, IJHTM, January, Volume 8, Number 3/4.
2. Wilkin C, Fraunholz B, Unnithan C (2006) A possible journey to an Australian Knowledge Management Framework, International Journal of Knowledge, Culture and Change Management, Common Ground Publishing, Australia, Volume 6, ISSN7-9524 (print), 1447-9575.
3. Fraunholz Bardo, Unnithan Chandana (2004) Critical Success factors in mobile communications - a comparative roadmap for Germany and India, in the International Journal of mobile communications, Volume 2, N1, pp 87-101, Published by Inderscience Enterprises Ltd, UK, ISSN 1470-949X.
4. Fraunholz B., Unnithan CR (2003) eGovernance - a growing paradigm in Germany and India, eBusiness Review, Volume 3, 2003, pp 38-41, Published by International Academy of E-Business, USA, ISBN 0-970-7955-2-1.
5. Baron Michael, Torlina Luba, Unnithan Chandana (2003) Reflection of eGovernance on Websites of India and Russia, eBusiness Review, Volume 3, Published by International Academy of E-Business, USA, ISBN 0-970-7955-2-1.

Book Chapters (Refereed)

1. Fraunholz B, Unnithan C (2008) Impact of Broadband VoIP on Telecommunications: A cross country analysis, In the Handbook of Research on Global Diffusion of Broadband Data Transmission, Volume II, Chapter XL VIII, pp 796-817, ISBN 978-1-59904-851-2 (hardcover); ISBN 978-1-59904-852-9 (e-book), Information Science Reference Series, Edited by Dwivedi YK, Swansea University, UK; Papazafeiropoulou A, Brunel University, UK;  and  Choudrie J, University of Hertfordshire, UK, IGI Global Publications, Hershey, London and New York.
2. Unnithan C, Fraunholz B (2006), Evolution of telecommunications and mobile communications in India: a synthesis in the transition from electronic to mobile business, Invited book chapter in Electronic Business in Developing Countries: Opportunities and Challenges, [ed] Dr. Sherif Kamel, Idea Publishing.
3. Fraunholz B, Unnithan C, Jung J (2005) Tracking and tracing applications of 3G for SMEs, Invited book chapter in Mobile and Wireless Systems beyond 3G: Managing New Business Opportunities (Ed) Dr. Margherita Pagani, Bocconi University, Milan Italy, Idea Publishing.
4. Fraunholz B, Jung J, Unnithan C (2005) Mobile Location Based Services, Invited chapter in the Encyclopedia of Multimedia Technology and Networking, ISBN 1-59140-561-0 , Idea Publishing, USA.
5. Ding M, Unnithan C (2005) Mobile payments (mPayments) An exploratory study of emerging issues and future trends, In the book eCommerce and mCommerce Technologies, Chapter 3, pp 57-79, Idea Publishing, USA .
6. Ding M, Unnithan C , Fraunholz B (2004) mCommerce - a vision in time: a preliminary investigation into the past and future of mobile payments, Invited book chapter in Information Systems: Exploring Applications in Business and Government (ed) Dr. Gordon Hunter and Dr. Kathy Dhanda, ISBN 0-9729562-1-2, Chapter 1, pp 298-325, The Information Institute Publishing, Washington DC, USA.

Conference Papers (Invited and Refereed) 

1. Grain H, Robinson K, Torney B, Fraunholz B, Unnithan C (2008) Healthcare in continuum for An Ageing population National Self Monitoring or Remote Offshore Monitoring for Australia? HEALTHINF 2008, International Conference on Health Informatics, Funchal Madeira, Portugal, 28-31 January.
2. Fraunholz B, Unnithan C (2008) E-Governance: Enabling the French Web 2.0 Revolution - International Conference on Electronic Government (ICEG 2007), 28-30 December, Hyderabad, India, *Winner of the Best Paper Award in the track " Leveraging Technology for Strategic Goals", Published in the Proceedings : Foundations of E-Government, Agarwal A and Ramana VV (eds), GIFT Publishing, India, pp 344-359.
3. Fraunholz B, Unnithan C (2007) Impact of RFID on Processes in Health Care Institutions, Invited presentation for the Sixth Biennial Conference of the Indian Association of Medical Informatics (IAMI), Hosted by the Centre for Digital Health, Amrita Institute of Medical Sciences, Kochi, India.
4. Fraunholz B, Unnithan C (2007) eGovernance - risky for democracies, ISoneWorld Conference, April, USA.
5. Unnithan C, Smith R, Fraunholz B (2007) Critical Success Factors for mCRM: A research framework, Information Resources Management Association (IRMA), Vancouver, Canada.
6. Fraunholz B, Unnithan C (2006) E-Governance - Inhibitor or Facilitator for Democracy and Citizen Empowerment, International Conference on Electronic Government (ICEG 2006), 15th -17th December, New Delhi, India, *Winner of the Best Paper Award.
7. Fraunholz B, Unnithan C (2006) mLearning in India; Any potential? IADIS International Conference on Mobile Learning, July 14-16. Dublin, Ireland.
8. Fraunholz B, Unnithan C(2005) Enabling mobile infrastructures on the road to 3G, Proceedings of Conference on Information Science, Technology Management (CISTM, 2005), Gurgaon, New Delhi, India.
9. Teo E, Fraunholz B, Unnithan C (2005), Inhibitors and facilitators for mobile payment adoption in Australia: A preliminary study, Proceedings of the 4th International Conference on Mobile Business (ICMB mBusiness 2005), Sydney, Australia.
10. Fraunholz B, Unnithan C (2005) Mobile Healthcare Information Systems - through the ANT Lens, Accepted to be presented and in the proceedings of Information Resources Management Association Conference (IRMA 2005), Sandiego.
11. Wilkins C, Fraunholz B, Unnithan C (2005) Project quality management in virtual environments - a primer, Accepted to be presented and in the proceedings of Information Resources Management Association Conference (IRMA 2005), Sandiego
12. Fraunholz B, Unnithan C (2004) Project Quality Management Standards for SMEs in trade, Presented and in the proceedings of Information Resources Management Association Conference (IRMA 2004), New Orleans.
13. Fraunholz B, Unnithan C (2004) SMS Growth and Diffusion - A Preliminary Investigation of Three Economies, Presented and in the Proceedings of the ISoneworld Conference, April 14-16th, Las Vegas, USA.
14. Fraunholz B., Unnithan C., Chamberlain, J (2003). Project Communication Management in Australia, Germany and India - A Cross Cultural Study, Presented and in the Proceedings of the Information Resources Management Association Conference, IRMA 2003, Pennsylvania, USA.
15. Ding M, Unnithan C, Fraunholz B (2003) mCommerce - a vision in time, a preliminary investigation into past and future of mobile payments; Presented and in the Proceedings of IsoneWorld Conference, Les Vegas, USA.
16. Ding M, Unnithan C. (2003). Mobile payments - emerging issues and future trends - an exploratory study, Presented and in the Proceedings of the Information Resources Management Association Conference, IRMA 2003, Pennsylvania, USA .
17. Fraunholz B., Unnithan C (2003) eGovernance - a growing paradigm in Germany and India, Presented at International Academy of Ebusiness conference, Sheraton Towers, Melbourne, January.
18. Baron M, Torlina L, Unnithan C (2003) Reflection of eGovernance on Websites of India and Russia , Presented at International Academy of Ebusiness conference, Sheraton Towers, Melbourne, January.
19. Chin, Carolyn Y., Ding M, Unnithan C (2003) Organisational Transformation through CRM Implementation: a descriptive case study, School of Information Systems, Deakin University, Accepted and presented at the Pacific Asia Conference on Information Systems, Adelaide.
20. Ding M, Unnithan C (2002) Mobile Commerce (mCommerce) Security An appraisal of current issues and trends; Presented and in the proceedings of Business Information Technology conference, November, Manchester, UK.
21. Unnithan C (2002) EGovernance in India - initiatives and drivers - a preliminary investigation, Presented and appeared in the proceedings of the 2nd European Conference on eGovernment, October 1-2nd, Oxford University.
22. Unnithan C, Swatman PMC , Brooks R P (2002) Do dot.coms add value: a preliminary study of the market capitalisation of Australian and Indian telecoms and banking sectors, Presented and appeared in the Proceedings of 11th Australasian Conference on Information Systems (ACIS2002 ), December, Melbourne, Australia.
23. Unnithan C, Swatman PMC . (2002) Online Banking vs. Bricks & Mortar - or a hybrid model? A preliminary investigation of Australian and Indian banks, Presented and appeared in the proceedings of CollECTeR 2002, December, Melbourne, Australia.
24. Unnithan C, Swatman PMC (2002) eBusiness and dot.com driven transformation - a comparison of Australian and Indian experiences in the telecoms sector, Presented and in the proceedings of IFIP 8.4 Copenhagen, Denmark June 9-11, 2002.
25. Unnithan, C, Chan ESK, Swatman, PMC (2002) Applying external solutions to organisational development: eLearning as a platform for internal growth, Presented and appeared in the proceedings of the IFIP 13E, 7-9 October, 2002, Lisbon, Portugal .
26. Unnithan C, Swatman PMC (2001) Ebanking adaptation and dot.com viability - a comparison of Australian and Indian experiences in the banking sector, Presented and appeared in the proceedings of Business Information Technology Conference, Manchester , UK.

Theses

•  Unnithan C (2002) Dot.com rise as an indicator for and progress in Australia and India, MBusComputing by Research thesis, RMIT University, Australia.

•  Unnithan C (1997) Training and Development of an International Workforce, MBA Project Thesis, RMIT University, Australia.

Editorial/Review Roles

•  Journal of Electronic commerce in organizations (JECO), Idea Group Publishing (Editorial Board Member).

•  International Digital Business Academy (IDBA) (Nominated for the Executive board).

•  International Journal of Mobile Communications and Commerce (International editorial panel member).

•  Indian Journal of Medical Informatics, IJMI, India (Reviewer).

•  International Journal of Information Systems and Management; Inderscience Publishers (Reviewer).

•  IPSI BgD Journal of Transactions on Internet Research, USA (Reviewer).

•  Journal of Information Science and Technology (JIST), II Publishing (Reviewer).

•  International Journal of healthcare technology management (IJHTM), Inderscience Publishers (Reviewer).

•  Business Process Management Journal (BPMJ), Special issue on innovations in IT, Emerald Publishing (Reviewer).

•  International Journal of e-Collaboration, Special Issue on "Collaborative Project Management", Idea Publishing (Reviewer).

•  CITIES, The International Journal of Urban Policy and Planning (Special Issue), Elsevier Publications (Reviewer).

Book Chapter Reviews

•  Information Systems: Exploring Applications in Business and Government, The Information Institute Publishing, Washington DC, USA.

•  Handbook of Research on Global Diffusion of Broadband Data Transmission, IGI Publishers, USA.

•  Mobile government - an emerging direction in eGovernment, Idea Publishing, USA.

•  Mobile and Wireless Systems beyond 3G: Managing New Business Opportunities, Idea Publishing, USA.

•  Encyclopedia of Multimedia Technology and Networking, Idea Publishing, USA.

•  Electronic Business in Developing Countries: Opportunities and Challenges, Idea Publishers, USA.

•  Handbook of Research in Mobile Business: Technical, Methodological and Social Perspectives; Idea Publishing, USA.

•  E Commerce Diffusion - Strategies and Challenges, Australia.

Conferences: Program Committee Member/Reviewer

•  International Conference on Electronic Governance (ICEG), India (Annual).

•  The International Conference on E-government (ICEG), Academic Conferences International, UK (Annual).

•  International Conference on Mobile Government (ICMG) (And part of Mobile Government Consortium International, UK.

•  Euro mGov (ICMG), UK.

•  ISoneWorld, Las Vegas, USA (Also Session Chair).

•  Information Resources Management Association, USA.

•  International Conference on Education and Information Systems: Technologies and Applications (EISTA).

•  Conference on Information Science, Technology, Management (CISTM), India (Also Session Chair).

•  International Conference on Mobile Business (ICMB), Australia.

•  Hawaiian International Conference on System Sciences (HICSS), USA.

•  Australian Conference in Information Systems (ACIS).

•  Global Information Technology Management (GITM), USA.

•  PACIS, 2003, Korea.

•  ITIRA, 2003, Australia.

Collaborations and Invited Lectures

•  Centre for Digital Health and Telemedicine, Amrita Institute of Medical Sciences (AIMS), Amrita University, Kochi, India (December 2007) URL: http://www.amrita.edu/cdh/index.htm (Invited lecture in Health Informatics and Ongoing Collaboration)

•  Rajagiri School of Management, MG University, India (December 2007) URL: http://www.rajagiri.edu/php/showContent.php?linkid=21 (Invited Lectures for MBA).