Global Utilities

School of Public Health

Primary Care Services Program

Graduate Certificate in Quality Improvement for Primary Care Services

This course has been developed for health and community support professionals who have formal responsibilities for improving the quality of services and operations. Increasingly, human services organisations are choosing or are required to develop explicit quality systems. These systems involve the development or adoption of quality standards, monitoring of activities against these standards and responding with appropriate service development initiatives. Quality improvement systems are based on a strong analytical approach, the systematic collection of relevant information and the development of strategies to improve client outcomes and orgnisation operations. This course will suit individuals working in health, social support and in the various disability service areas. It has been designed to provide graduates with a thorough theoretical basis and a range of organizational functions and responsibilities.

Admission Requirements

A bachelor degree and experience in the provision of health and community support services.

Course Structure

To qualify for a Graduate Certificate, participants must complete four subjects. The course articulates with the Postgraduate Diploma in Health Services Management, which meets the eligibility criteria for admission to the Australian College of Health Service Executives. The Graduate Certificate course has been designed to be completed on a part-time basis over a one-year period to suit those with other work commitments.

There are two mandatory subjects relating to quality review and audit processes and quality management. The remaining two electives can be selected from a range of subjects that address specific quality issues such as ethics health law and information management.

Unit Code
Unit Title
Semester
(Dates)
Location
Students must take the following two core units

PHE4HCQ

Health Care Quality

2

City

PHE4QRH

Quailty Review of Health and Community Support Services

1

City
Plus two other units from the following

PHE4HRM

Human Resource Management in Health Services

1

City
PHE4LAE Health Service Law and Ethics

 

 

PHE4AHS

The Australian Health Care System

1
DE & City

 

Application Process

Fill in Application form and send to Postgraduate Administration Office.

If you are unable to download the Application form, please email the Postgraduate Administration Officer to request for a copy to be sent to you.

Contact Details

Enquiries

Postgraduate Officer
Ph: 03 9479 3973/5724
Email: phe.postgrad@latrobe.edu.au

Course Coordinator

Associate Professor Peter Foreman
Ph: 03 9479 1721
Email: p.foreman@latrobe.edu.au

Content Approved by: Head of School
Page maintained by: Postgraduate Administration Officer
Last Updated: 15 April, 2008