Problems with access

Check known issues here before reporting a problem

Unable to sign-in from library search

There are currently access issues when signing-in from Library Search to request books / view online resources.

In the meantime, please use the following workaround:

  1. Go to the Library homepage and click on the Login button on the right-hand menu
  2. Sign-in using your Username and password
  3. Search for the title
  4. Click on Request or View Online
If you still can't gain access, try clearing your cache.
Current July 27
Library Search Intermittent
PDF Viewing See instructions for if you cannot view a pdf file e.g. blank screen or incomplete document. Ongoing
Factiva article level linking See instructions to link to Factiva at article level [PDF 228KB]. Ongoing

Problem details

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Did the issue occur with any of the following?