Information for agents
If you're a La Trobe authorised agent, this is where you can update your information, learn how to claim your commission, and get in touch with us. If you're interested in becoming an authorised La Trobe agent, you can also find out how to join our team.
Updating your details
You will need to let us know if your contact details have changed.
Claiming your commission
Only current La Trobe University education agents can claim commission. If you are not an authorised La Trobe University agent, then La Trobe University will not be able to make a commission payment to you.
For current agents, the commission payment process is outlined in your La Trobe University International Recruitment Agent Agreement - we encourage you to refer to this legal document for comprehensive information.
A commission entitlements email will be distributed to all approved La Trobe University agencies approximately 2 to 3 weeks after each census date, outlining the process and procedures needed to claim commission.
- Use the information received to submit your invoices for payment. No changes are required to existing invoice formats.
- All invoices need to be in PDF format.
- Where applicable, please send one invoice for a complete list of students (instead of separate invoices for each student), as this causes delays with the review, approval and payment of invoices.
- If the invoice is a tax invoice, it must contain the words 'tax invoice', include the ABN of the Agent (or equivalent) and show the amount of GST payable (where applicable) as a separate amount.
- All invoices paid to Indian bank accounts need to include the entity’s GSTIN, PAN and IFSC numbers, for compliance purposes.
On receipt of the invoice, La Trobe will process payment where a valid claim is confirmed. Our team of dedicated experts is available to assist and resolve any potential issues quickly.
Your invoice should include all students for the relevant intake. At minimum, your invoice needs to be on your company letterhead and should include:
- student name
- student ID number (this is different to the application ID)
- course and start date
- tuition fee
- commission percentage rate
- commission fee
- complete current banking details. This needs to be the same account that was originally registered with our Vendors team. If you need to update your bank account details, please contact Vendors@latrobe.edu.au to avoid a delay in processing invoices.
Please note commission is payable on first-year tuition fees only.
Commission claims enquiries
Questions relating to La Trobe University commission claims can be sent to agentcommission@latrobe.edu.au.
If you are a Navitas agent and have assisted a student to commence with La Trobe University through La Trobe College Australia, please contact Navitas directly - commissions.updaustralia@navitas.com.
Recruitment, Applications and Study Abroad enquiries
For all agent enquiries related to recruitment, applications, exchange, or Study Abroad, please contact internationalagents@latrobe.edu.au.
Become an authorised La Trobe agent
If you’re interested in becoming an authorised La Trobe agent, you will need to submit an expression of interest to globalcomms@latrobe.edu.au including details of all Australian institutions that you currently work along with your company profile and website.