In the event of a Motor Vehicle accident

  1. Notify Fleet Management immediately on 03 9479 5445.
  2. If there is damage to a third party vehicle, or anyone is injured, advise the Insurance Office immediately on 03 9479 2801.
  3. If the vehicle is NOT driveable, call Webfleet on 1300 555 665 to arrange a tow truck to the nearest repairer.
  4. Complete a Motor vehicle claim form (DOC 1 MB) and forward to Fleet Management within 24 hours (email to
  5. Fleet Management will arrange for quotations and repairs of the vehicle.  Any applicable insurance excess will be charged to the department concerned.
  6. Varying excesses apply depending upon the age and experience of the driver.