Information and Communications Technology
Search ICT Website:
Service lists
Information for
Computer Support
Apple Store
La Trobe staff and students can purchase Apple products at discount rates.
Anti-Virus
The most essential means of protecting your computer from viral infection is to install anti-virus software and keep it up-to-date.
Backups/File Restores
ICT uses a secure offsite tape facility which allows for the fast retrieval of files. Some charges may apply.
Microsoft OS
Microsoft Windows XP SP2 operating system.
Printer Queue
ICT will set up printer queues on request for either Callista, SAP, or PC access.
Software Licenses
ICT will organizes the procurement of software licenses for software packages used at La Trobe University. These licenses may be procured as a site license, a volume license or as individual licenses.
Standard Operating Environment (SOE)
The Standard Operating Environment for personal computers is a hardware and software specification suitable for La Trobe University.
Windows Updates
The Standard Operating Environment (SOE) images have been pre-configured to use the Software Update Services Server (SUS) in ITS for Windows Security and Critical updates.
