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Faculty of Health Sciences La Trobe University Victoria 3086 Australia +61 3 9479 3583 Fax: +61 3 9479 2507 2nd Floor Health Sciences 1 Bundoora Campus La Trobe University |
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Offered by the School of Public Health Academic Co-ordinator: Mr Russell Renhard This course has been developed for health and community support professionals who have formal responsibilities for improving the quality of services and operations. Increasingly, human services organisations are choosing or are required to develop explicit quality systems. These systems involve the development or adoption of quality standards, monitoring of activities against these standards and responding with appropriate service development initiatives. Quality improvement systems are based on a strong analytical approach, the systematic collection of relevant information and the development of strategies to improve client outcomes and organisation operations. This course will suit individuals working in health, social support and in the various disability service areas. It has been designed to provide graduates with a thorough theoretical basis and a range of organisational functions and responsibilities. To qualify for a Graduate Certificate, participants must complete four subjects. The course articulates with the Postgraduate Diploma in Health Services Management, which meets the eligibility criteria for admission to the Australian College of Health Service Executives. The Graduate Certificate course has been designed to be completed on a part-time basis over a one-year period to suit those with other work commitments. Admission Requirements Prospective students are required to hold a bachelor degree with experience in the provision of health and community support services. Applicants with relevant experience may be permitted to study single units. Subjects studied include:
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