Clinical programs

Making an appointment

For enquiries or to register for services please contact the Clinic reception on (03) 9479 1921 between 9.00 am–5.00 pm Monday to Friday.

Prospective clients will be sent a Consumer Information Form and Consent Form within two working days of initial enquiry. These forms must be completed, signed and returned to the clinic before an appointment can be made.

Attendance

Clients will be discharged from the clinic if they are unable to meet the attendance requirements. Clients will be discharged if they:

  • Fail to attend two appointments without prior cancellation
  • Cancel three appointments

How are services arranged?

Once the Consumer Information Form is received, clients are allocated to the relevant service. If additional information is required staff in the clinic will contact the prospective client. The intake worker will review all Consumer Information Forms weekly.

Eligibility

Clients will be admitted to the clinic if they meet the eligibility guidelines outlined in the pages below and agree to the fee schedule and attendance requirements outlined above.

Application Forms

Fees

Fees vary according to the service offered and funding source. See our fee schedule.

Other important information

For more detailed information about our clinical programs see below.

Adolescent and adult fluency

This program provides a range of evidence-based treatment options for adolescents and adults to improve fluency.

Paediatric fluency

This program offers specialised assessment and treatment for children who stutter.

Phonological awareness for literacy

This is an intensive (five week) program for primary school-age children who are struggling with the basics of reading and spelling.

Voice

This program provides preventative and rehabilitative services in the area of voice, including voice modification for individuals with gender dysphoria.

Language and phonology

This is a community health program for preschool children with speech and/or language delays or disorders and their carers.