Global Utilities

La Trobe University
Transact La Trobe

How to check your account balance

There are four (4) ways to check your Transact La Trobe account balance.

  1. Your account information on the web - login with your username and password.
  2. Transact icon - located in the systems tray (right-hand corner on the desktop screen) - only available on computers at Bundoora Cafe Digital, Digital 2 & Study Hall.
  3. Copy Control Device (CCD) - located on all Transact La Trobe photocopiers
  4. Cash reload stations - CMS3000R – blue, CMS4000R – blue, CMS4000 - silver

See below for instructions on how to check your account balances using the CCD and Cash reload station devices.

Via the web

The best method to check your Transact La Trobe account balance is via this web link. However it’s not the only method of checking your Transact account balance. Read on further to find out all available methods.

To check your account via the Transact La Trobe web page:

  1. Select the appropriate sub link under the heading "Your account information". For example if you are a student select Student (student login)
  2. Enter your username and password.
  3. Press View Account Balance button.

Your account balance is located at the top of the transaction list. All print, copy and credit transactions will be listed in date order.

Use this method to confirm that your print job has gone to the printer and your account has been deducted. If your print job has not come out of the printer check your account balance via this method. There could be a couple of reasons why, see How to & help files.

It is recommended that you check your account and / or printer before reporting the issue to the relevant business group.
Via the systems tray

The icon is located on the right-hand corner of the desktop screen.

Double click on this icon to provide you with your current account balance.

This is the quickest way to view your Transact La Trobe account and all information on account usage (i.e. print, copy &/or adding credit).

Only available currently on desktop screens in Cafe Digital, Digital 2 (Bookshop) and Study Hall (Bundoora campus).

Copy Control Device (CCD)
CMS 1020

To check your account via the Copy Control Device:

  1. Wave your card along the right-hand side of the Copy Control Device (CCD) attached to a Transact La Trobe photocopier.
  2. Screen will display current balance.
  3. Press any key to end session.
CMS 3000R & 4000R
CMS 3000R

To check your account via CMS 3000R & 4000R:

  1. Wave card over external black box.
  2. Screen will display current balance.
  3. Press end button
CMS 4000
CMS 4000

To check your account via CMS 4000:

  1. Insert student, staff, departmental or casual card into card slot under the screen display.
  2. Your account will display on screen.
  3. Press "b" to Finish or "c" to Finish & issue a receipt
  4. Remove student, staff, departmental or casual card.