Your account information
The best method to check your Transact La Trobe account balance is to click on the appropriate link on the left navigation ie Student, staff, Casual User or Departmental Cards. However this isn't the only method of checking your Transact account balance.Please refer to How to check your account balance for all the other options.
To check your account via the Transact La Trobe web page:
Students
- Select Students on the left navigation or select Student account balance.
- A login may be required, if so enter your username and password.
- Press View Account Balance button. All print, copy and credit transactions will be listed in date order.
Staff
- Select Staff on the left navigation or select Staff account balance.
- A login may be required, if so enter your username and password.
- Press View Account Balance button. All print, copy and credit transactions will be listed in date order.
Departmental cards
- Select Departmental cards on the left navigation or select Deparmental card account balance.
- A login may be required, if so enter your username and password.
- Enter Card number in the appropriate box.
- Press View Account Balance button. All print, copy and credit transactions will be listed in date order.
Casual users
- Select Casual users on the left navigation or select Casual user account balance.
- Enter Card number in the appropriate box.
- Press View Account Balance button. All print, copy and credit transactions will be listed in date order.
If you have sent your document to print and it has not printed, then check your account balance via this method (do not keep pressing print). There could be a couple of reasons why, see How to & help files - "My document has not printed".
It is recommended that you check your account and / or printer before reporting the issue to the relevant business group.