Global Utilities

La Trobe University
Campus Graphics
Colour and Digital Printing
Name: (optional)
Faculty/Department:
  Academic Staff General Staff
PERIOD: From: To:

OR

  
JOB:  
Job No:
Job Details:
IF YOU HAVE USED CAMPUS GRAPHICS IN THE LAST 12 MONTHS

1. Customer service (friendliness, helpfulness and attitude of staff)

(a) Friendliness, helpfulness and attitude of staff
Very Poor Poor Acceptable Very Good

(b) Quality of Advice
Very Poor Poor Acceptable Very Good

2. Responsiveness to Request for Quotation
Very Poor Poor Acceptable Very Good Not Applicable

3. Pricing Compared with External Suppliers
Very Poor Poor Acceptable Very Good Not Applicable

4. Quality of Final Product
Very Poor Poor Acceptable Very Good

5. Delivery & Turnaround Time
Very Poor Poor Acceptable Very Good

6. Remittance Advice and Charging

(a) Campus Graphics
Very Poor Poor Acceptable Very Good Not Applicable

(b) NetPrint Centres
Very Poor Poor Acceptable Very Good Not Applicable

7. Other Comments