Global Utilities

Emergency Plan

Robbery

  1. In the Event of a Robbery
    1. Always remember that your safety, the safety of co-workers, and that of patrons is the most important consideration in a robbery and that cash can always be replaced. Therefore, take no action that will jeopardize personal safety. Don't argue with the suspect or try to stop him/her.
    2. Consider any firearms displayed by the suspect(s) to be loaded.
    3. If you have a silent alarm in your area, activate it if possible.
    4. Try to remain calm and do exactly what is demanded by the suspect(s).
  2. During a Robbery
    1. Observe all physical characteristics of the robbery suspect.
      • Facial characteristics, complexion, hair.
      • Clothing worn, head to foot.
      • Speech, mannerisms
      • Scars, deformities
      • Suspects(s)'s method(s) of operation
    2. Note method/direction of travel and description/license plate of vehicle used.
    3. Describe type of weapons used if any were displayed.
    4. If more than one suspect is involved, study the nearest onDon't try to observe all suspects in detail.
  3. After the Robbery
    The ability of the police to arrest the robbery suspect is largely dependent on how quickly they are notified. You should:
    1. Notify University Security immediately after the suspect(s) has/have exited the premises by dialling 2222 or telephone 9479 2222 or freecall 1 800 800 613. Stay on the phone until Security tells you to hang up.
    2. Lock all doors to the premises to prevent the suspect(s) from returning if confronted by the police.
    3. Ask witnesses to the robbery to stay inside the premises until the police arrive.
    4. All witnesses should complete robbery aftermath forms.
    5. Do not discuss suspect description(s) or actions with other witnesses.
    6. Note and protect any evidence left by the suspect(s).
  4. Funds Missing

If you discover funds missing by other means such as breaking and entering, etc, notify University Security immediately and secure the area to prevent evidence from being destroyed or contaminated. If you discover an office broken into, do not enter. Go to a safe place and telephone Security. The suspect could be hiding inside.

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Last updated: 9 May, 2008