Emergency procedures

For all campus emergencies dial 7999 (24 hour service)

If no answer dial 0 000 and ask for the Emergency Service required

For all emergencies state:

  • the emergency, (e.g. Fire, Medical emergency, Assault)
  • the location of the emergency
  • your name your telephone extension or number

Personal preparation

  • Know the location of emergency exits in your building;
  • Plan an escape route from your office to each exit;
  • Familiarize yourself with the location of any break glass fire alarms in your building;
  • Note the location of fire extinguishers;
  • Use this web site to familiarize yourself with the names and locations of your building and floor wardens and first aiders.

Evacuation procedures

  • Assist any person in immediate danger, but only if safe to do so;
  • On hearing an alarm, or on instruction of Emergency Control personnel, immediately cease all activity and secure personal valuables;
  • Turn off mobile telephones and encourage others to do the same;
  • If practical, and only if safe to do so, secure any activity or process that may become hazardous or suffer damage if left unattended as a consequence of evacuation;
  • Act in accordance with directions given by Emergency Control personnel and evacuate the building immediately;
  • In a fire, do not use a lift to evacuate a building;
  • Assist with the general evacuation if directed to do so by Emergency Control personnel;
  • Assist with the evacuation of disabled occupants;
  • Move calmly to the nominated evacuation assembly area and do not leave the evacuation assembly area until the All Clear has been given;
  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel.

Evacuation procedures for people with disabilities

Prior to an emergency

  • Building Wardens will, as far as practical, be aware of any staff working in, or students who come into the building under their control and who have a disability that could impact on their capacity to respond to an emergency situation. Specific consideration must be given to the needs of building occupants with disabilities in planning and preparing the building's emergency response;
  • To the extent that is practical, the Building Warden will assign a reliable, capable person to assist and support a person with a disability that could limit their capacity to respond to an emergency situation.

During an emergency

  • The person designated to provide support for a disabled colleague will assist their colleague to evacuate the building, or to move to a safe area to await assistance from members of the Emergency Response Group or Emergency Services Personnel. A person designated to provide support for the disabled colleague should remain with that person until the 'All Clear' is given or they are relieved of those duties;
  • The Building Warden will assign a Floor Warden, or request an Emergency Response Warden, to check that assistance is being provided to the person with disabilities, or assist with evacuation of the disabled person if this practical and appropriate;
  • The Building Warden will advise the Chief Warden of any need for assistance;
  • The Chief Warden will ensure that the Emergency Control Centre and Emergency Response personnel are aware of the situation and location of the disabled person, and will also ensure that Emergency Services personnel are notified as soon as possible if their assistance is required.

Fire

On Becoming aware of a fire:

  • Activate the nearest Break Glass Alarm (if installed) and ring the Emergency Number (7999);
  • If a Break Glass Alarm is not installed, ring 0 000 then ring (7999);
  • Assist any person in immediate danger, but only if safe to do so;
  • Where appropriate and safe to do so, close any doors and windows to minimize spread of the fire;
  • Attempt to extinguish the fire if safe to do so, using available fire fighting equipment;
  • Turn off mobile telephones and encourage others to do the same;
  • Act in accordance with directions given by Emergency Control personnel evacuate the building immediately, and assist with the evacuation of disabled occupants;
  • Be aware of, and avoid moving into smoke filled areas;
  • Move to the nominated evacuation assembly area, and do not leave the evacuation assembly area until the All Clear has been given;
  • Follow closely the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel

Medical emergency

  • Check for any threatening situation and remove or control it (if safe to do so) to avoid further risk to the casualty;
  • Do not move a casualty unless they are exposed to life-threatening situation;
  • Notify the Emergency Number (7999);
  • In extreme emergency situations contact the ambulance service by dialing 0 000 then ringing (7999);
  • Remain with the casualty and administer first aid as appropriate until assistance arrives;
  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control or First Aid personnel

Gas leakage

  • Notify the Emergency Number (7999) if you become aware of a gas leak;
  • Turn off any ignition sources, including mobile telephones and encourage other building occupants to do the same;
  • Follow the instructions of relevant Emergency Services personnel and Emergency Control Personnel;
  • Evacuate the building , and assist with the evacuation of disabled occupants;
  • Move to the nominated evacuation assembly area, and do not leave the evacuation assembly area until the All Clear has been given.

Bomb threat

On receipt of written (including fax or e-mail) bomb threats always treat the threat as genuine and:

  • Remain calm and do not do or say anything that may encourage irrational behavior;
  • Minimize handling of the document containing the threat and the envelope it was delivered in;
  • Preserve any evidence, such as the threat document and envelope, by placing them in a plastic pocket or bag for delivery to the Chief Warden.
  • Notify the Emergency Control Centre (Extension 7999) as soon as possible, but not by mobile telephone.
  • Move to the nominated evacuation assembly area and stay there until the All Clear has been given.

On receipt of telephoned bomb threats:

  • Keep the caller talking (do not hang up) as this may assist in tracing the call;
  • Remain calm and do not do or say anything that may encourage irrational behavior;
  • Notify the Emergency Control Centre (Extension 7999) as soon as possible, but not by mobile telephone. This may require the recipient of the call attracting the attention of someone else to contact the Emergency Number, so as to avoid the recipient breaking the contact;
  • Note as many details including:
    • exact wording of the threat;
    • Location of the device, no matter how general;
    • time of detonation;
    • sex and other details of the caller, such as estimated age;
    • details of the speech, accent, delivery and background noises.
    • Switch off all mobile telephones.

On becoming aware of a telephone threat being made to someone in your area:

  • encourage them to keep the caller talking and support the recipient of the call as best you can;
  • ascertain whether the Emergency Number (7999) has been called, if not do so immediately, but not by mobile telephone.
  • turn off mobile telephones and encourage others to do the same;
  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Prior to evacuating, check your immediate work area to see if there are any packages, bags or other forms of container that could be used to conceal a bomb, and alert Emergency Control personnel if anything unusual detected. Do not attempt an inspection.
  • Evacuate the building, leaving doors and windows open, and assist with the evacuation of disabled occupants;
  • Move to the nominated evacuation assembly area, and do not leave the evacuation assembly area until the All Clear has been given.

Suspected explosive device

Explosive devices that are delivered or placed without warning may present a significant threat, and everyone should be mindful of the potential risk posed by explosive devices. If a suspicious object is received, or noticed in an area where such an object would not normally be left, you should:

  • Not touch or attempt to open or move the object;
  • Immediately notify the Emergency Number (7999), but not by mobile telephone;
  • Immediately switch off all mobile telephones, radios, pagers, etc;
  • Make the area as secure as you can. move away from the area and do your best to keep others away;
  • Follow the instructions or the relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Evacuate the building, leaving doors and windows open, and assist with the evacuation of disabled occupants;
  • Move to the nominated evacuation assembly area, and do not leave the evacuation assembly area until the All Clear has been given.

Biological or chemical threat

Biological or chemical threats that are delivered or placed without warning may present a significant threat, and everyone should be mindful of the potential risk posed by such devices. If a suspicious envelope or package is received, or if a suspicious package and/or substance is noticed in an area where such an object would not normally be left, you should:

  • Not touch or attempt to open or move the object;
  • Immediately notify the Emergency Number (7999);
  • Make the area as secure as you can. move away from the area and do your best to keep others away until assistance arrives;
  • Remain calm and in the building after others not directly involved have evacuated.
  • Move away from the potential bio-threat and re-establish contact with the Emergency Control Centre on (Extension 7999);
  • Note as many details of the device/object as possible, including:
    • any wording or threat
    • details of the container/package, especially the condition of the container/package and whether or not there has been any spillage;
    • colour of any substance/material
    • texture of the substance/material, i.e. granulated, powder, liquid;
    • quantity of material involved;
    • any other relevant details or information.

Persons who may have been exposed to the device must:

  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Turn off mobile telephones and encourage others to do the same;
  • Move to the nominated Quarantine Assembly Area, avoid contact with people who were not exposed to minimize contamination, and follow instructions of the Campus Emergency Control personnel;
  • Provide Campus Emergency Control personnel with your name and a contact number when requested;
  • Do not leave to Quarantine Assembly Area until you are advised by Emergency Services personnel that it is safe to do so.

Persons who were not at risk of exposure to the device must:

  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Turn off mobile telephones and encourage others to do the same;
  • Evacuate the building, and assist with the evacuation of disabled occupants;
  • Move to the nominated Evacuation Assembly Area, and follow instructions of the Campus Emergency Control Personnel;
  • Do not leave the Evacuation Assembly Area until the All Clear has been given.

Attack or threat by armed and dangerous persons

Persons other than Emergency Control personnel will:

  • Stay out of sight of the intruder and do not do or say anything that may encourage irrational behavior;
  • Notify the Emergency Number (7999) if you see the intruder;
  • Turn off your mobile telephone and encourage other building occupants to turn off their mobile telephones;
  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Evacuate the building only if instructed to do so by Emergency Services personnel or Campus Emergency Control personnel, and assist with the evacuation of disabled occupants;
  • If evacuation is ordered, move to the nominated evacuation assembly area, and do not leave the evacuation assembly area until advised to do so.

Civil disturbance

  • Keep well clear of the disturbance and not do or say anything that may encourage irrational behavior;
  • Follow the instructions of Emergency Services personnel and Campus Emergency Control personnel;
  • Turn off mobile telephones and encourage others to do the same;
  • Evacuate the building only if instructed by Emergency Services personnel or Campus Emergency Control personnel, and assist with the evacuation of disabled occupants;
  • If evacuation is ordered, move to the nominated Evacuation Assembly Area, and do not leave the Evacuation Assembly Area until advised to do so.

Interruption to power supply

Interruption to power supply ("Power Outage") refers to the loss of power supply to the Campus, which may place building occupants at risk through loss of lighting in areas where natural light is inadequate, through being trapped in lifts, through loss of control of a process that requires an on going power supply to maintain safe controls.

  • On instruction of Emergency Control personnel to evacuate the building, immediately cease all activity and secure personal valuables;
  • If practicable, and only safe to do so, secure any activity or process that may become hazardous or suffer damage if left unattended as a consequence of a Power Outage;
  • Assist any person in immediate danger (only if safe to do so);
  • Act in accordance with directions given by Emergency Control personnel and evacuate the building immediately;
  • Turn off mobile telephones and encourage others to do the same;
  • Assist with the evacuation of disabled occupants;
  • Assist with the general evacuation if directed to do so by the Emergency Control personnel;
  • Move calmly to the nominated Evacuation Assembly Area, and do not leave the Evacuation Assembly Area until the All Clear has been given, or other relevant instructions issued;
  • Follow the instructions of the Campus Emergency Control personnel.

Storms

  • Remain in the building and keep well clear of windows;
  • In multi storey buildings, move to the lower floors;
  • In all buildings shelter under desks or similar structures that offer protection;
  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Turn off mobile telephones and encourage others to do the same;
  • Evacuate the building only if instructed to do so by Emergency Services personnel or Campus Emergency Control personnel, and assist with the evacuation of disabled occupants;
  • If evacuation is ordered, move to the nominated Evacuation Assembly Area, and do not leave the Evacuation Assembly Area until advised to do so.

Flood

  • Remain in the building and keep well clear of building access points;
  • Follow the instructions of relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Turn off mobile phones and encourage others to do the same;
  • Evacuate the building only if instructed to do so by Emergency Services personnel or Campus Emergency Control personnel, and assist with the evacuation of disabled occupants;
  • If evacuation is ordered, move to the nominated Evacuation Assembly Area, and do not leave the Evacuation Assembly Area until advised to do so.

Earthquake

  • Remain in the building, keep well clear of windows, and seek shelter under a table or desk;
  • In multi-storey buildings, move to the lower floors;
  • In all buildings shelter under desks or similar structures that offer protection;
  • Follow the Instructions of relevant Emergency Services personnel and Campus Emergency Control personnel;
  • Turn off mobile telephones and encourage others to do the same;
  • Evacuate the building only if instructed to do so by Emergency Services personnel or Campus Emergency Control personnel, and assist with the evacuation of disabled occupants;
  • If evacuation is ordered, move to the nominated Evacuation Assembly Area, and do not leave the Evacuation Assembly Area until advised to do so.