| Graduate Certificate in Quality Improvement for Primary Care Services Melbourne (Bundoora), HCQIPC | ||||||||||||||||||||||||||||||||||
Coordinator: Ms Pam Kennedy Tel: (03) 9479 3983 — Email: p.kennedy@latrobe.edu.au Enquiries: Division of Health Studies reception Tel: (03) 9479 1750 — Email: phe.postgrad@latrobe.edu.au Length of course: 1 year part-time. Application: Apply direct to the University by 1st February 2009. Fee type: Fees Fees are indicative and may vary depending on units of study undertaken. Prerequisites: Bachelor degree, together with experience in the provision of health and community support services. Applicants with relevant experience may be permitted to study single subjects. Course description This course has been developed for health and community support professionals who have formal responsibilities for improving the quality of services and operations. Increasingly, human services organisations are choosing or are required to develop explicit quality systems. These systems involve the development or adoption of quality standards, monitoring of activities against these standards and responding with appropriate service development initiatives. Quality improvement systems are based on a strong analytical approach, the systematic collection of relevant information and the development of strategies to improve client outcomes and organisation operations. This course will suit individuals working in health, social support and in the various disability service areas. It has been designed to provide graduates with a thorough theoretical basis and a range of organisational functions and responsibilities. Course structure To qualify for a graduate certificate, participants must complete four units. The course articulates with the Postgraduate Diploma in Health Services Management, which meets the eligibility criteria for admission to the Australian College of Health Service Executives. The graduate certificate course has been designed to be completed on a part-time basis over a one-year period to suit those with other work commitments. Students must take the following two core units:
Or another equivalent unit approved by the course coordinator.
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