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Academic Services
La Trobe University
Victoria 3086
AUSTRALIA
Tel: +61 3 9479 2005
Fax: +61 3 9479 1994
Email: Student Centre

 

 


Academic Services Customer Feedback

The staff of Academic Services recognise the value of your feedback. Please feel free to comment on any aspect of our service to assist us to continuously review and improve areas of importance to you.

SECTION A: Issue (Please check appropriate issues)

Admissions
CEMS & Results
Card Services
Enrolment
Examinations
Fees, GSF, HECS-HELP, FEE-HELP
Financial Aid
Graduations
Publication (including web)
StudentOnLine
Student Records Office
Time tabling
Undergraduate Scholarships
Other

If Other, please state:
Comment:

All comments regarding our service will be taken into consideration to assist us to improve ongoing processes. It is our aim to acknowledge all feedback forms within five working days of receipt. If you woud like feedback fro us on action taken regarding your comment, please complete the details below.

SECTION B: Contact Details (Optional)
Family Name:
Given Names:

Address:

Student / Staff No:
Email:
 

 

    

 

You may also wish to print the customer feedback form and fax or post it to us.

Please return this form to:
Customer Service Feedback
Deputy Manager, Academic Services
La Trobe University, Vic 3086

 

Privacy Statement

At La Trobe University, we respect the privacy of your personal information. We collect personal details on this form to provide you customer feedback and ensure that your entitlements and obligations are appropriately managed. You are not required to provide this information, but if you do not, we will be unable to provide you feedback on your query. This information will not be disclosed to another area within the University or external body and shall only be used to the above purpose.

You may have the right to access the personal information that we hold about you subject to any exceptions in relevant laws, by contacting the Student Records Office or ringing us on (03) 9479 2005

 

Content Approved by: Manager Academic Services
Page maintained by: Student Systems
Last Updated: 18 September, 2006